A little knowledge.
A clearer choice.
Answers to some of the questions we hear most often. For anything more specific, our team is a conversation away.
01What types of gemstones do you offer?
Our collection includes precious and semi-precious gemstones such as diamonds, rubies, sapphires, emeralds and pearls. We can also help with requests for varieties such as alexandrite, tanzanite and opals. Availability changes, so please contact us about the stone you have in mind.
02How do you ensure gemstone quality?
Our team examines gemstones for colour, clarity, cut and carat weight, with grading and authentication forming part of our selection process. Ask us about the characteristics and examination of a particular stone.
03Do you provide certificates of authenticity?
We provide certificates of authenticity for gemstones. Third-party laboratory certification is also available for specific high-value stones. Please enquire about the certificate supplied with your selected gemstone.
04Can you help with a particular gemstone or custom request?
Yes. Tell us the gemstone, colour, size and intended use you have in mind. Our supplier network helps us source specific stones, and we will discuss availability and suitable options with you.
05What is your approach to ethical sourcing?
We are committed to ethical sourcing and work with suppliers who follow responsible mining standards and fair labour practices. Environmental responsibility and the communities behind the gemstones matter to us.
06What determines the value of a gemstone?
Rarity, colour, clarity, cut and carat weight all contribute to value. Our team can explain the characteristics of a particular gemstone and help you make an informed choice.